FAQS
Frequently asked Questions
Delivery
What are your delivery locations and rates?
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"We mainly deliver to the lower mainland of British Columbia. Delivery rates vary depending on location. See our shipping and delivery page for more details."
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When will I receive my Delivery?
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"We guarentee same day delivery, with most orders arriving withing an hour."
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Can I cancel my order?
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"Yes, customers can cancel their orders, but cancellations are not allowed after the delivery has been received to ensure the products haven't been tampered with."
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Do i get $5 off cash purchases?
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"Yes, on all cash purchases $50 and above you will receive $5 off your order.
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Do you deliver outside posted delivery location?
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"Depending on where you are located one of our drivers may be able to commute farther,. Just text our number and we will get back to you ASAP."
Shipping
What are your shipping locations and rates?
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"We ship all across Canada, this means all 10 provinces and 3 territories. Shipping rates vary based on location. All orders over $200 qualify for free shipping. See our shipping and delivery page for more details."
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When will I receive my shipment?
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"Here at 604BUD, we use express shipping through Canada Post to ensure your product arrives as quick and fresh as possible."​
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Can I cancel my shipment?
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"All orders submitted before 12am will get shipped out the following business day (Monday to Friday) once order is sent out there is a no return policy."
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How can I track my order?
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"You can track your order on Canada posts website, just enter your tracking number that will be sent to you once order is shipped."​
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Where can I get my order sent?
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"You can get your order sent to any address across Canada, including any Canada post office."
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Payment
What payment options are available?
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"We accept cash and online payments through PayPal. No account? No problem! Just continue as guest and pay without having the hassle of creating a account."
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Do I get a discount for paying in cash?
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"Yes! All orders over $50 paid for in cash qualify for a $5 discount."
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What if I don't have a PayPal account?
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"No worries, you can continue as guest and pay without having to create or sign into a PayPal account."
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Other
Can I make a custom order?
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"Yes, custom orders can be submitted through our contact form."
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How do I get reward points?​
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"Everyone can earn reward points by registering for a 604BUD account and making purchases as well as referring friends using a referral link."
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How do I refer a friend?​
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"You can refer a friend by visiting our referral landing page, creating a custom link and having your friend sign in using your custom link, earning both of you reward points."